Privacy Policy – EZgig



Effective Date: 12/12/2025

EZgig (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, mobile apps, and other services (collectively, the “Services”).

By using EZgig, you agree to the practices described in this policy.


1. Information We Collect

We collect information to provide and improve our Services, including:

a. Personal Information

  • Name, email address, phone number

  • Payment information (credit card, bank account)

  • Account credentials and login information

  • Profile details for service providers (skills, experience, portfolio)

b. Non-Personal Information

  • Device information, IP address, browser type

  • Usage patterns, clicks, pages visited

  • Cookies and analytics data

c. Sensitive Information (optional)

  • Only collected if explicitly provided by the user for verification purposes


2. How We Use Your Information

We use your information for purposes including:

  • Providing and improving our Services

  • Verifying accounts and preventing fraud

  • Processing payments securely

  • Communicating updates, offers, or support

  • Personalizing user experience and recommendations

  • Analyzing usage trends to improve functionality


3. Legal Bases for Processing (GDPR Compliance)

For users in the EU/EEA, we process personal information based on:

  • Consent: You agree to the collection and use of your information

  • Contract: Necessary to fulfill the Services requested

  • Legal Obligation: Compliance with applicable laws

  • Legitimate Interest: To improve Services, ensure security, and prevent fraud


4. Sharing and Disclosure of Information

We do not sell your personal information. We may share information with:

  • Service Providers: Payment processors, hosting providers, analytics services

  • Legal Requirements: To comply with laws or respond to lawful requests

  • Business Transfers: In case of merger, acquisition, or sale of assets


5. Data Retention

We retain your information only as long as necessary to provide the Services and comply with legal obligations. Inactive or unused accounts may be deleted after a reasonable period.


6. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data

  • Correct or update your information

  • Request deletion of your personal data

  • Object to processing or request data portability

  • Withdraw consent where applicable

To exercise your rights, contact us at [Insert Contact Email].


7. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, monitor performance, and analyze traffic. Users may manage cookies via browser settings.


8. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.


9. International Data Transfers

Your information may be transferred to and processed in countries outside your own, which may have different data protection laws. We ensure adequate safeguards to protect your data internationally.


10. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware, we will delete such data promptly.


11. Updates to this Policy

We may update this Privacy Policy periodically. The effective date at the top will indicate the most recent version. Significant changes will be communicated via email or notification in the Services.


12. Contact Us

For questions or concerns about this Privacy Policy, please contact:

EZgig
Email: admin@ezgigsy.com